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mobile point of sale solutions

5 Things to Consider When Selecting a Mobile POS Solution

Chris Allen

You've taken the first step already. You know your small business needs a mobile point of sale system to give both you and your customers the flexibility of processing transactions on the go.

Whether you're a retailer who needs mobile POS solutions to perform sales at a street festival or you're a food truck entrepreneur, you need a reliable and convenient credit card processing system in place. If you only take cash, you run the risk of losing potential sales now that more patrons expect to pay with their cards or phones.

However, with this market growing, there are a lot of options to choose from. What should you consider when selecting a mobile POS solution? It's obvious that a retailer and restaurateur will want different options, but there are some features every businessperson needs from a mobile POS. Here are five factors you should contemplate before making a purchase:

1. Compatibility
Your first thought? Does the POS solution work with your current hardware?1 Mobile POS gives you a host of advantages since it's convenient for your customers and it allows you to assist them wherever they are in your store or around your business (e.g. when you've set-up your photographs for sale at a street festival). You never have to leave your register unattended, because you literally have it in your hands.2 However, none of these benefits will work if the POS isn't compatible with the operating system on your smartphone or tablet.

2. Scalability
Keep in mind technology is constantly changing and so will your business. Your business could grow or contract over the years, so you need a solution that can do the same.3 Make a list of the features you want out of a mobile POS. Do you simply need a traditional unit to process card payments or would you favor a cloud-based system that can track and organize labor?

3. Ease of use
One major consideration you must make before purchasing any mobile POS is ease of use. You want something that's not only compatible but that you can plug in and get started with at a moment's notice.

4. Offline capability
If you're a retailer or vendor on the go, you know WiFi can quickly become spotty. You don't want to miss a sale because your mobile POS can't process orders without a signal. Consider a cloud-based POS that can operate offline even when there isn't Internet access.4

5. Support
Even the best mobile POS solution may have a few technical issues over the course of its life. This is why good customer support is vital. When something goes wrong or you simply need a question answered, you need a service provider with a good track record of helping customers get back online.

  1. http://www.staples.com/sbd/cre/retail/pos-systems/5-considerations-buying-pos-system/
  2. http://www.smallbusinesscomputing.com/biztools/small-business-mobile-point-of-sale-systems-the-pros-cons.html
  3. http://smallbiztrends.com/2016/01/mobile-pos-apps.html
  4. http://mobile-cuisine.com/technology/5-things-to-consider-when-looking-at-point-of-sale-systems/

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