Reseller Support
We take 100 percent responsibility for our direct interface technology. We deliver free, direct customer and technical support to our merchants and POS reseller partners, 24/7. We're here to answer calls around the clock, including weekends and holidays.
We know POS technology. Our experience with integrating our payment processing platform with hundreds of POS systems gives us a distinct advantage when it comes to solving technical issues quickly. We back up our technology—and the POS system—with expert technical support for merchants and resellers. Our technical support team handles difficult funding requests, bulk processing requests, and all POS, ECR and terminal technical support issues.
We give priority attention to resellers calling from a merchant site. Our team of experts helps troubleshoot and solve problems to help our partners deliver exceptional client service.
Merchant Support
Forget about banker's hours. We work around the clock to match our schedule to businesses that are open late at night, on weekends or holidays. Merchants call us instead of their POS resellers for help with after-hours emergencies.
Sales and Training Support
Our reseller channel managers and regional sales managers provide customized sales and training support. We help our partners promote their POS businesses with customized presentations, free co-branded marketing materials, and professionally designed sales and marketing tools. Our webinars help resellers stay informed about new products, services, and industry topics.
Winning Edge
