Mercury Payment Systems provides smart and easy

credit card processing

for merchants in the U.S.
and Canada.
Frequently Asked Questions
  1. Can my merchant still process with Mercury without Mercury's integrated POS payment processing application?
  2. How do I sign up a merchant?
  3. How do I install a merchant?
  4. How are rates determined?
  5. Are merchants ever denied?
  6. What if the merchant can't get a fast internet connection?
  7. What if the merchant wants to process with Mercury Payment Systems, but doesn't have or doesn't want an internet connection?
  8. The merchant has a stand-alone register (not an integrated POS system). Can s/he still get the fast processing?
  9. Who handles the actual money transaction?
  10. How long does it take to settle the merchant account?
  11. Is it hard to switch processing to Mercury?
  12. Is it safe?  Is it reliable?

Answers:

1.

Can my merchant still process with Mercury without Mercury's integrated POS payment processing application?

Yes. Mercury offers three ways to process payments. 1) Integrated POS payment processing solutions; 2) Full suite of Mercury generation NoLoad™ Datacap Procucts (NoLoad IPTran™ for high-speed processing; NoLoad DialTran™ for dial-up processing; NoLoad TwinTran™ for high-speed processing with dial backup); and 3) Terminals. Call us for details: 800-846-4472.

The NoLoad  IPTran™,  NoLoad TwinTran™,  NoLoad DialTran™ are trademarks of Datacap Systems, Inc.
Copyright ©2009 by Datacap Systems, Inc.  All Rights Reserved.

2.

How do I sign up my merchant?

Signing up the merchant is an easy, three-step process:

  1. Discuss credit card processing options with the customer. Integrated Mercury solutions are fast and require no additional hardware or software (no cost to the merchant!), and we will do our best to match their existing rates, or even beat them.
  2. Connect us with the merchant by setting up a conference call or having us call the merchant directly. We will discuss rates and take an application over the phone. You don't have to do anything more.
  3. Once we have a merchant ID number, we'll send it to you for the installation. It's the easiest credit card installation you'll ever do.

If this is your first Mercury Payment Systems merchant, you will need to enroll in one of Mercury Payment's sales programs, and fill out a W-9 form.
3.

How do I install my merchant?

  1. Sign up your merchant with Mercury Payment Systems and complete the easy, three-step application process.
  2. Have your merchant contact his/her local internet service provider, telecommunications company, or cable company to install a fast internet connection (DSL, cable, etc.)  Or, your merchant can use a dial-up internet connection.
  3. Install the POS system as usual.  Test that the internet connection is working by clicking on "connect".
  4. Enter the merchant number that Mercury Payment Systems has sent.  Our merchant numbers will include a text identifier or "nickname" after the merchant number. This change will make it much harder for a merchant or dealer to put in an incorrect merchant number and process transactions through the wrong merchant account. The new numbers may be up to 25 characters in length. For example, a new style merchant number will look like: 88430000067=PizzaBox.
4.

How are rates determined?

Mercury completitively matches rates or builds custom rates for new businesses.
5.

Are merchants ever denied?

Yes.  The merchant may be deemed too risky.  Mercury must ensure that each potential merchant is financially sound, with no criminal record or history of "charge-off's."
6.

What if the merchant can't get a fast internet connection?

Merchants can process through Mercury Payment Systems using an always-on dial-up internet connection in conjunction with a simple router device.  The merchant still retains the fast processing speed of three to four seconds.
7.

What if the merchant wants to process with Mercury Payment Systems, but doesn't have or doesn't want an internet connection?

Mercury can process via dial-up through a NoLoad™ Datacap product or dial-up terminal.

The NoLoad DialTran™ is a trademark of Datacap Systems, Inc.
Copyright ©2009 by Datacap Systems, Inc.  All Rights Reserved.

8.

The merchant has a stand-alone register (not an integrated POS system).  Can s/he still get high-speed processing?

Yes.  By using a NoLoad™ Datacap product. Contact Mercury Payment Systems for more information.

The NoLoad  IPTran™,  NoLoad TwinTran™,  NoLoad DialTran™ are trademarks of Datacap Systems, Inc.
Copyright ©2009 by Datacap Systems, Inc.  All Rights Reserved.

9.

Who handles the actual money transaction?

Mercury Payment Systems works with HSBC Bank USA, one of the largest banks in the world.  HSBC Bank USA is a leading financial services organization with combined assets of the bank and its US holding company, HSBC USA Inc., of US$85.4 billion.
10.

How long does it take to settle the merchant account?

Funds are electronically settled within two business days into the merchant's bank of choice.
11.

Is it hard to switch processing to Mercury?

No! Getting started with Mercury is easy. We take a five-minute phone application and facilitate enrollment. Merchants can start processing fast, secure transactions in 24-48 hours.
12.

Is it safe? Is it reliable?

All transactions are heavily encrypted. There is redundancy on all major system components.  Transactions will be safe, and faster than ever before!