Proactive Troubleshooting

Our MercuryAlerts smart messaging alerts us to processing irregularities, so we know when our merchants need help.

Mercury Payment Systems developed this advanced technology to provide proactive—and free—troubleshooting services to our merchants, in partnership with our POS reseller partners. We help our partners customize the alert settings based on the needs of the individual merchant’s business. Our resellers designate the type of activity to be notified about, as well as the people to be notified. Alert types include purchase limit, return limit, percentage keyed limit, batch close limit, and idle time limit.

MercuryAlerts proactively minimizes processing problems by offering our merchants:

  • Protection against fraudulent charges
  • Consistent batch closure to ensure timely funding
  • Notification of employee error or problems with terminals
  • A safeguard against employee fraud

 
 
 
 
 
 
 
 
 
 
 
 

Testimonial

Mercury alerts help identify potential issues early on.